Reference

How We Handle Your Personal Information

At slotmania, your account data and payment details — including anything linked to DANA, OVO, or GoPay — are handled with a clear set of rules you can read here.

Data collected only for account useDANA, OVO, GoPay wallet data protectedRight to access your own dataData deletion requests acceptedAvailable where local law permits
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slotmania How We Handle Your Personal Information
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

Email Privacy Request Send a written data request or deletion request to our privacy contact address. We aim to acknowledge your message within two business days and resolve it promptly.
Live Chat Support Open the chat widget from your account dashboard to speak with our Indonesia support team. Raise a privacy or data concern directly and we will escalate it to the right team.
Account Settings Panel Log in, go to Account Settings, and use the Privacy section to download a copy of your stored data or to update your communication preferences at any time.
DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

Account security at slotmania starts at the point you log in. We use SSL encryption across all pages, and your login is protected by an OTP sent to your registered phone number. Payment-linked data for DANA, OVO, and GoPay is handled through tokenised references — we do not store your full wallet PIN or password. Our data retention schedule follows what applicable Indonesian regulation requires, and we review that schedule regularly.

SSL Encryption on All Pages Every page you visit on slotmania — from the lobby to the account wallet — runs over SSL. Your session data and login credentials stay encrypted in transit at all times.
OTP Login Verification Each login from a new device triggers a one-time password sent to your registered mobile number. This step keeps your account locked to you, even if your email is compromised.
Tokenised Payment References When you pay via DANA, OVO, or GoPay, we store only the transaction token issued by the payment provider — never your wallet PIN, password, or full account number.
Data Retention and Deletion Rights We keep your account data for as long as your account is active and for any period required by local law. Once that period ends, you can request full deletion via your account settings or by email.

Your Questions About This Privacy Policy

If you have a specific question about how your data is used, the answers below cover the most common ones. For anything not listed here, reach our support team through live chat or email.

We collect your name, email address, phone number, and the payment method you register — such as DANA, OVO, or GoPay. We also log device type and session identifiers to keep your account accessible across logins.

We share data only with payment processors needed to complete your transaction, and with authorities when required by applicable Indonesian law. We do not sell personal data to advertisers or third-party marketing companies.

Log in and go to Account Settings, then the Privacy section, to download your stored data. You can also send a written request to our privacy email and we will respond within two business days.

Yes. After closing your account, submit a deletion request via Account Settings or email. We will remove data not subject to legal retention rules. Some transaction records must be kept under applicable local regulation.

We store only the tokenised transaction reference issued by the payment provider — not your wallet PIN or password. All payment data moves over SSL, and your login is verified by OTP on each new device.

We retain your data for as long as your account is active and for any additional period required by Indonesian law or our payment processors. Once those obligations end, we delete the remaining personal data on request.

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